2023-12-14 09:37:31 +08:00
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<template>
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<div class="detail-popup">
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2024-01-03 17:05:18 +08:00
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<popup ref="popupRef" title="售后工单详情" :async="true" width="80%" @confirm="handleSubmit" @close="handleClose">
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<el-form ref="formRef" :model="formData" label-width="auto">
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<el-card class="mb-2">
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<el-row>
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<el-col :span="8">
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<el-form-item label="项目名称">
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{{ formData.name }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="项目编码">
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{{ formData.name }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="客户名称">
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{{ formData.custom_name }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="合同号">
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{{ formData.contract_code }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="联系人">
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{{ formData.custom_master_name }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="联系电话">
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{{ formData.custom_master_phone
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}}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="分类">
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{{ formData.classification_text
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}}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="紧急程度">
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{{ formData.urgency_text
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}}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="处理结果">
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{{ formData.processing_result_text
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}}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="接待人">
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{{ formData.receiver }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="投诉人">
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{{ formData.custom_master_name }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="指定处理人" prop="notes">
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{{ formData.processed_user_name
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}}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="花费工时" prop="notes">
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{{ formData.processing_hours }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="完成日期" prop="notes">
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{{ formData.done_date
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}}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="投诉主题" prop="notes">
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{{ formData.name }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="问题描述" prop="description">
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{{ formData.description }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="处理过程" prop="description">
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{{ formData.processing_process }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="回访确认" prop="description">
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{{ formData.description }}
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="备注" prop="notes
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">
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{{ formData.notes }}
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</el-form-item>
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</el-col>
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<el-col :span="24">
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<el-form-item label="附件">
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<div v-if="formData.annex && formData.annex.length > 0">
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<div v-for="(item, index) in formData.annex" style="margin-left: 5px;display: block;">
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<a style="margin-left: 10px; color: #4a5dff; align-self: flex-start" :href="item.uri" target="_blank">文件{{ index + 1 }}查看</a>
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</div>
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</div>
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<div v-else>暂无附件</div>
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</el-form-item>
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</el-col>
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</el-row>
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<el-row>
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<div style="margin-bottom: 20px;">客户评价</div>
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<el-col :span="24">
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<el-form-item label="整体评价" prop="score">
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<el-rate v-model="formData.score" disabled size="large" style="margin-top: 5px ;" />
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</el-form-item>
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</el-col>
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<el-col :span="24" style="margin-top: -15px ;">
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<el-form-item label="问题是否解决" prop="is_solve_text">
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{{ formData.is_solve_text }}
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</el-form-item>
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</el-col>
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<el-col :span="24">
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<el-form-item label="反馈意见" prop="feedback">
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{{ formData.feedback }}
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</el-form-item>
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</el-col>
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</el-row>
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</el-card>
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</el-form>
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</popup>
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</div>
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</template>
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<script lang="ts" setup name="customdetail">
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import type { FormInstance } from 'element-plus'
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import Popup from '@/components/popup/index.vue'
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import { apiCustomDetail } from '@/api/custom'
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import { timeFormat } from '@/utils/util'
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import type { PropType } from 'vue'
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defineProps({
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dictData: {
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type: Object as PropType<Record<string, any[]>>,
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default: () => ({})
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}
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})
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const emit = defineEmits(['success', 'close'])
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const formRef = shallowRef<FormInstance>()
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const popupRef = shallowRef<InstanceType<typeof Popup>>()
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const datas = reactive({
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provinceOptions: [],
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cityOptions: [],
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areaOptions: [],
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});
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// 表单数据
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const formData = reactive({
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})
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// 获取详情
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const setFormData = async (data: Record<any, any>) => {
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Object.assign(formData, data)
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}
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const getDetail = async (row: Record<string, any>) => {
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const data = await apiCustomDetail({
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id: row.id
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})
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setFormData(data)
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}
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// 提交按钮
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const handleSubmit = async () => {
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popupRef.value?.close()
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}
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//打开弹窗
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const open = () => {
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console.log('1111111')
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popupRef.value?.open()
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}
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// 关闭回调
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const handleClose = () => {
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emit('close')
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}
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defineExpose({
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open,
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setFormData,
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getDetail
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})
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</script>
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<style lang="scss">
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.tit {
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font-size: 1.2em;
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margin-bottom: 10px;
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}
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</style>
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