213 lines
10 KiB
Vue
213 lines
10 KiB
Vue
<template>
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<div class="edit-popup">
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<popup ref="popupRef" title="售后工单处理" :async="true" width="80%" @confirm="handleSubmit" @close="handleClose">
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<el-descriptions :column="3" title="基本信息" border>
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<el-descriptions-item label="项目名称" label-align="left" align="left" label-class-name="my-label">
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{{ formData.project_name }}
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</el-descriptions-item>
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<el-descriptions-item label="项目编码" label-align="left" align="left" label-class-name="my-label">
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{{ formData.project_code }}
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</el-descriptions-item>
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<el-descriptions-item label="客户名称" label-align="left" align="left" label-class-name="my-label">
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{{ formData.custom_name }}
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</el-descriptions-item>
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<el-descriptions-item label="合同号" label-align="left" align="left" label-class-name="my-label">
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{{ formData.contract_code }}
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</el-descriptions-item>
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<el-descriptions-item label="联系人" label-align="left" align="left" label-class-name="my-label">
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{{ formData.custom_master_phone }}
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</el-descriptions-item>
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<el-descriptions-item label="联系电话" label-align="left" align="left" label-class-name="my-label">
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{{ formData.custom_master_phone }}
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</el-descriptions-item>
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<el-descriptions-item label="日期" label-align="left" align="left" label-class-name="my-label">
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{{ formData.date }}
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</el-descriptions-item>
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<el-descriptions-item label="分类" label-align="left" align="left" label-class-name="my-label">
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{{ formData.classification_text }}
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</el-descriptions-item>
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<el-descriptions-item label="紧急程度" label-align="left" align="left" label-class-name="my-label">
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<el-radio-group v-model="formData.urgency" readonly placeholder="请选择紧急程度">
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<el-radio v-for="(item, index) in dictData.urgency" :key="index" :label="parseInt(item.value)">
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{{ item.name }}
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</el-radio>
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</el-radio-group>
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</el-descriptions-item>
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<el-descriptions-item label="接待人" label-align="left" align="left" label-class-name="my-label">
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{{ formData.receiver }}
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</el-descriptions-item>
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<el-descriptions-item label="指定处理人" label-align="left" align="left" label-class-name="my-label">
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{{ formData.processed_user_name }}
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</el-descriptions-item>
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<el-descriptions-item label="问题描述" label-align="left" align="left" label-class-name="my-label">
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{{ formData.description }}
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</el-descriptions-item>
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<el-descriptions-item label="处理过程" label-align="left" v-if="formData.processing_process" align="left"
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label-class-name="my-label">
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{{ formData.processing_process }}
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</el-descriptions-item>
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<el-descriptions-item label="完成日期" v-if="formData.done_date" label-align="left" align="left"
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label-class-name="my-label">
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{{ formData.done_date }}
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</el-descriptions-item>
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<el-descriptions-item label="花费工时" label-align="left" align="left" label-class-name="my-label">
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{{ formData.processing_hours }}
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</el-descriptions-item>
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<el-descriptions-item label="备注" label-align="left" align="left" label-class-name="my-label">
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{{ formData.notes }}
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</el-descriptions-item>
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<el-descriptions-item label="附件" label-align="left" align="left" label-class-name="my-label">
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<div v-if="formData.annex && formData.annex.length > 0">
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<div v-for="(item, index) in formData.annex" style="margin-left: 5px; display: block">
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<el-link style="
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margin-left: 10px;
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color: #4a5dff;
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align-self: flex-start;
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" :href="item" target="_blank">文件{{ index + 1 }}查看</el-link>
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</div>
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</div>
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</el-descriptions-item>
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</el-descriptions>
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<el-card class="mt-1">
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<el-form ref="formRef1" :model="formData1" label-width="auto" :rules="formRules">
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<el-row :gutter="10">
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<el-col :span="8" v-if="!formData.processing_result_text">
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<el-form-item label="处理结果" prop="processing_result">
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<el-radio-group v-model="formData1.processing_result" placeholder="请选择处理结果">
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<el-radio v-for="(item, index) in dictData.custom_service_solv_result" :key="index"
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:label="parseInt(item.value)">
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{{ item.name }}
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</el-radio>
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</el-radio-group>
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="处理结果" prop="processing_result_text">
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<el-select v-model="formData1.processing_result" clearable placeholder="请选择处理结果"
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class="flex-1">
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<el-option v-for="(item, index) in dictData.custom_service_solve_result"
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:key="index" :label="item.name" :value="item.value" />
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</el-select>
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="处理过程" prop="processing_process">
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<el-input v-model="formData1.processing_process" clearable placeholder="请输入处理过程" />
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="花费工时" prop="processing_hours">
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<el-input v-model="formData1.processing_hours" type="number" clearable
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placeholder="请输入花费工时" />
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="完成日期" prop="done_date">
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<el-date-picker class="flex-1 !flex" v-model="formData1.done_date" clearable type="date"
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value-format="YYYY-MM-DD" placeholder="选择日期">
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</el-date-picker>
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="整体评价" prop="score">
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<el-rate v-model="formData1.score" size="large" />
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</el-form-item>
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</el-col>
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<el-col :span="8">
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<el-form-item label="是否解决" prop="is_solve">
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<el-radio-group v-model="formData1.is_solve" placeholder="问题是否解决">
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<el-radio v-for="(item, index) in dictData.is_solve" :key="index"
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:label="parseInt(item.value)">
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{{ item.name }}
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</el-radio>
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</el-radio-group>
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</el-form-item>
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</el-col>
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<el-col :span="24">
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<el-form-item label="反馈意见" prop="feedback">
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<el-input v-model="formData1.feedback" type="textarea" clearable
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placeholder="请输入反馈意见" />
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</el-form-item>
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</el-col>
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</el-row>
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</el-form>
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</el-card>
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</popup>
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</div>
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</template>
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<script lang="ts" setup name="customServiceEdit">
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import type { FormInstance } from "element-plus";
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import Popup from "@/components/popup/index.vue";
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import { apiCustomServiceSolve } from "@/api/custom_service";
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import type { PropType } from "vue";
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defineProps({
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dictData: {
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type: Object as PropType<Record<string, any[]>>,
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default: () => ({}),
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},
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});
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const emit = defineEmits(["success", "close"]);
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const formRef = shallowRef<FormInstance>();
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const formRef1 = shallowRef<FormInstance>();
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const popupRef = shallowRef<InstanceType<typeof Popup>>();
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// 表单数据
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const formData = reactive({});
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const formData1 = reactive({
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id: "",
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processing_result: "",
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processing_process: "",
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processing_hours: "",
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done_date: "",
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score: 0,
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is_solve: "",
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feedback: "",
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});
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// 表单验证
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const formRules = reactive<any>({});
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// 获取详情
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const setFormData = async (data: Record<any, any>) => {
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for (const key in formData1) {
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if (data[key] != null && data[key] != undefined) {
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//@ts-ignore
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formData1[key] = data[key];
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}
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}
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Object.assign(formData, data);
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formData1.processing_result = String(formData1.processing_result)
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};
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// 提交按钮
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const handleSubmit = async () => {
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await formRef1.value?.validate();
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const data = { ...formData1 };
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await apiCustomServiceSolve(data);
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popupRef.value?.close();
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emit("success");
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};
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//打开弹窗
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const open = () => {
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popupRef.value?.open();
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};
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// 关闭回调
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const handleClose = () => {
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emit("close");
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};
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defineExpose({
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open,
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setFormData,
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});
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</script>
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